Cancellation Policy

 Cancellation Policy

Effective Date: July 29, 2026

Thank you for choosing Qizue. We are committed to providing a smooth and reliable shopping experience. This Cancellation Policy explains the terms for canceling orders placed through our website: https://qizue.shop

1. Order Cancellation Period

Customers may request to cancel an order within 24 hours of placing the order.

If you wish to cancel your order, please contact us as soon as possible:

- Email: support@qizue.shop
- Phone: +1 740-479-0808

We will review your request and respond as quickly as possible.

2. Orders After the Cancellation Period

After 24 hours, your order may already have entered the processing, packing, or shipping stage.

Once an order has entered the fulfillment process, we cannot guarantee that a cancellation request can be completed.

If your order has already been shipped, you may request a return in accordance with our **Return & Refund Policy**.

3. How to Request an Order Cancellation

To request an order cancellation, please provide the following information:

- Order number
- Customer name
- Email address used for the order
- Reason for cancellation

Our customer service team will review your order status and assist you accordingly.

4. Refunds for Approved Cancellations

If your cancellation request is approved, the payment will be returned to your original payment method.

Please note that processing times may vary depending on your bank or payment provider. Refunds generally take **5–10 business days** to appear in your account after being processed.

5. Orders That Cannot Be Canceled

Orders may not be eligible for cancellation if they:

- Have already been shipped
- Have entered the delivery process
- Have already been processed or packaged for shipment

6. Contact Us

If you have any questions about this Cancellation Policy, please contact us:

- Store Brand Name: Qizue
- Legal Business Name: NICOLE ASHLEY FUNY LLC
- Email: support@qizue.shop
- Phone: +1 740-479-0808
- Website: https://qizue.shop
- Business Address: 20436 SW 85TH AVE, CUTLER BAY, FL 33189, United States

Thank you for choosing Qizue.

Qizue is operated by **NICOLE ASHLEY FUNY LLC**. We are committed to providing responsive, reliable, and professional customer service.